SMS Messaging Policy
Effective Date: February 02, 2024
Khaymans Group USA Inc (“Khaymans”, “we”, “our”, or “us”) provides SMS notifications to customers regarding shipment tracking, account activity, delivery updates, and customer support communications.
By opting in to receive SMS messages from Khaymans, you agree to the terms outlined in this SMS Messaging Policy.
1. Types of SMS Messages
Customers may receive SMS messages related to:
- Shipment tracking updates
- Delivery notifications
- Warehouse arrival alerts
- Pickup reminders
- One-time verification codes (OTP)
Khaymans does not send unsolicited marketing or spam messages.
2. Opt-In Consent
Customers opt in to receive SMS messages by:
- Registering on our website or mobile application
- Providing their mobile phone number
- Explicitly consenting to receive SMS notifications
Consent to receive SMS messages is not a condition of purchase.
3. Message Frequency
Message frequency may vary depending on shipment activity, account activity, and customer interactions.
4. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
5. Opt-Out Instructions
Customers may opt out of SMS communications at any time by replying:
STOP
After opting out, customers will no longer receive SMS messages except for messages required to complete pending transactions or comply with legal obligations.
6. Help Instructions
For assistance, customers may reply:
HELP
or contact our support team through our website:
7. Privacy
We respect your privacy and do not sell or share your mobile phone number with third parties for marketing purposes.
Please review our Privacy Policy for additional information regarding how we collect and use personal information.
Privacy Policy:
https://www.khaymans.com/en/page/politika-konfidencialnosti
8. Supported Carriers
SMS services may not be available on all mobile carriers. Delivery is subject to carrier availability and network conditions.
9. Changes to This Policy
Khaymans reserves the right to modify this SMS Messaging Policy at any time. Updated versions will be posted on our website with a revised effective date.
10. Contact Information
Khaymans Group USA Inc
Website:
https://www.khaymans.com
Support Email:
info@khaymans.com